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What is My Family Lounge?

My Family Lounge is a 3rd party software for parents to enable them to manage their bookings and contact details.  Parent are able to submit their enrolment form online, update their contact details and make booking changes.

Who can access My Family Lounge?

Each account is registered with a password so only the people you give the password to will be able to access your My Family Lounge. 

How does My Family Lounge parent portal benefit me as a parent?

You will have access to make booking changes and complete an online enrolment form for your child. My Family Lounge is also available as an App once you have registered your My Family Lounge account. The App can be downloaded for free and can be used anytime, anywhere with instant confirmation for bookings.

Do I need a My Family Lounge for each child?

No once you have registered you can add all your children that attend a School Plus to the one account.  Children can be added to the account at any time.

Where do I find the My Family Lounge?

The My Family Lounge App can be downloaded for free for Android and iPhone devices.

What is the difference between the My Family Lounge Website and the My Family Lounge App?

On App:

 

 

 

 

 

 

• Make casual Before and After School bookings (with instant confirmation)

• Advise of an absence for permanent and casual bookings

• Advise of a cancellation for permanent and casual bookings (Note all cancellations are defaulted to absent and School Plus applies the correct cancellation policy depending on the number of days and where incursions and excursions are non-cancellable.)

• Make all Vacation Care bookings (with instant confirmation)

On the Web:

my family lounge

 

 

 

 

 • Make, change and cancel permanent bookings (not instant confirmation)

• Make, change and cancel casual bookings (with instant confirmation)

• Make all Vacation Care bookings (with instant confirmation)

• Change family details including people authorised to collect your child/ren, phone numbers etc

• Enrol an additional child